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CSI FLOORING EXPERT, LLC
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Something's Wrong With Your Floor. Nobody Can Agree Why. That's Where I Come In.

I'm George Bell  a forensic flooring inspector with over 40 years in the field. I crawl the floor, measure what's measurable, and tell you what the evidence actually shows. No installs. No sales. No dog in the fight.
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Floor Covering Inspector Training Service
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Institute of Inspection Cleaning and Restoration Certification
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Institute for Floor Covering Inspectors International
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Institute for Floor Covering Inspectors International
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Institute for Floor Covering Inspectors International
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National Association Deck and Railing
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National Tile Contractors Association
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Ceramic Tile Educational Foundation
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Ceramic Tile Institute
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Institute for Floor Covering Inspectors International
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Institute for Floor Covering Inspectors International
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North American Laminate Flooring Association
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National Institute Certified Inspectors

Why Trust My Opinion?

  • 40+ Years in the Field 
  • Credentialed Through a Dozen National Organizations
  • Reports Built to Hold Up in the Courtroom
  • No Financial Ties to Any Manufacturer or Installer

What I Actually Do

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I'm George Bell, Master Forensic Inspector, I get called in when something goes wrong with a floor installation and nobody can agree on why. My job is to investigate the failure, document the evidence, and produce a report that holds up --- whether that's for a homeowner who just wants a straight answer, an attorney building a case, or a manufacturer standing behind a warranty claim.

 I don't install floors. I don't sell flooring. I don't make a dime either way, no matter which direction the evidence points. I call it the way the evidence shows it. That's the whole job.

Anyone can tell you a floor is curling or a tile is lippage-out-of-spec. My value is finding the actual *why*  the cause that holds up once every piece of evidence is on the table, not just the first explanation somebody liked.


The Core 4 Most Common Flooring Concerns 

  • Luxury Vinyl Plank & Tile (LVP/LVT)
the majority of what crosses my desk. Curling, peaking, and moisture-related failures; sorting installation issues from manufacturing defects.
  • Ceramic Tile & Stone
substrate failures, lippage, grout disputes.

  • Wood Flooring
​solid and engineered; acclimation, installation, and environmental failures.
  • Carpet
​installation defects, delamination, traffic-wear disputes.
I also handle moisture testing (subfloor, slab, and above-grade), epoxy floor failures, laminate flooring failures, and walkway/slip-and-fall audits.

Doing Business With Me Is An Easy Three Steps.

1. Consultation
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Call or email me directly and walk me through what's going on. I offer a free 30-minute consultation to figure out whether a full inspection is the right next step, before you commit to anything. 
2. ​On-Site Inspection  
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I show up when I say I will. On site, I fill out my own detailed intake sheet, crawl the floor myself, and measure everything that's measurable. I document the full site conditions before I interpret anything no guessing, no shortcuts.
3. ​The Report
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You get a defensible, evidence-based report, cross-referenced against the applicable industry standards. If your case moves toward deposition or trial, I'm available to consult with your attorney and provide testimony.

Who I Help

- Homeowners
​
who need an independent expert to evaluate a disputed floor failure
- Attorneys
plaintiff and defense who need a credible, citable expert
- Insurance Companies
who need a neutral third-party assessment for claims resolution
- Manufacturers & Distributors
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who need an independent evaluation of a warranty claim
- General Contractors & Builders
​
who need a third-party evaluation of subcontractor work
About 70% of my work comes through manufacturers and distributors, the rest directly from homeowners. 

Frequently Asked Questions

Do you install or sell flooring?
No. I have no financial interest in the outcome of any inspection I don't install, and I don't sell products. That's what makes my findings worth something.
Are your reports biased toward whoever hired me?
No. I represent the evidence, not whoever's paying me. Homeowner, attorney, or manufacturer --- the report says the same thing regardless of who called me.
What areas do you serve?
My primary, day-to-day area is the Orlando / I-4 corridor and from Palm Coast South to Port St Lucie. I travel statewide across Florida for the right engagement; jobs outside my core area get a custom travel quote.
Can you serve as an expert witness?
Yes. I provide expert witness services including deposition and trial testimony, and I'm available to consult with your attorney before deposition and during trial.
What credentials do you hold?
I'm credentialed through a dozen recognized industry organizations, several of which list me publicly on their own certified-inspector directories. 
Do you handle insurance claims and manufacturer warranty disputes?
Yes; I provide third-party dispute resolution for insurance claims and manufacturer warranty disputes, along with peer review of other inspectors' reports.
How do you determine what actually caused a floor to fail?
I crawl the floor before I write a word. I measure what's measurable, check what's checkable, and don't draw a conclusion until I'm back in my car --- cross-referencing everything I found against the applicable industry standards. I don't speculate, and I don't extrapolate beyond the data. If something's unresolved, I say so and tell you what it would take to resolve it.

Let's Figure Out What Actually Happened

​Whether you're a homeowner staring at a curling floor, an attorney who needs an expert who can hold up under cross-examination, or a manufacturer who needs a straight answer on a warranty claim; get in touch and let's talk about your case before you commit to anything.
George R. Bell, Master Forensic Inspector
> CSI Flooring Expert, LLC
> 321-698-9821
> [email protected]
call now

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